![]() This will simply make the modem a pass through and let you use your own router to control your network. Call them up and tell them to turn it into bridge mode. That being said, if you have your own router, I would suggest using it and using the optimum modem as only a modem. Probably has code errors which forces it to stall and soft-reset to get itself working again. They put their own firmware on them and force you to use their online portal to manage the router which I'm going to assume is the source of how bad it is. They keep cutting out and they barely hold the connections it needs to. Currently in the process of switching to Fios Fiber because its just unbearable at this point and the service just isn't returning to normal. If they can't even provide what they promised for my current plan, why the flying fuck would I upgrade to the next one (which by the way wouldn't even fix the upload speed problem, cause they don't have Fiber in my area)?Īnyways, I feel your pain here. ![]() YEAH! NO SHIT MY SPEEDS ARE SLOW! I KINDA FIGURED THAT OUT FROM THE DOZENS OF SPEED TESTS I DID WHILE WAITING FOR YOUR SERVICE TO FIGURE ITSELF THE FUCK OUT. When I do call customer support, they just tell me that my speeds are slow and I need go upgrade. Download speeds are usually consistent, however its upload speed that I rely on more. 5 mbps and then shooting back up to 35 only to drop randomly again. Upload speeds are constantly dipping to as low as. Then a few months ago it went to shit and never got better. There would be the occasional week where it would go to shit but then it would go back to normal for 3 to 5 months. Used to get pretty consistent 100 mbps of download and 35 mbps of upload. Hilarious how its called Optimum yet its actually the least optimal ISP. News 12 Networks- a group of cable networks that provide news, weather, traffic and sports to cable subscribers in the New York/New Jersey/Connecticut tri-state area through seven individual 24-hour local news channels and five traffic and weather channels. Lightpath is currently available in 21 state and serves more than 375,000 businesses. Lightpath- A internet and telephone service for business. Optimum Voice- a Voice over IP (VoIP) telephone service Additionally, they may also connect to hotspots provided by Charter Spectrum, Comcast and Cox nationwide. Subscribers also get access to Optimum WiFi hotspots that are located within the Altice's service area. ![]() Optimum Online- a DOCSIS Internet service that offers speeds up to 400 Mbps. No other ISPs near me? Guide to startup ISPs Guide to using your own router with Optimum Do not give your account number, address, phone number, etc to any user claiming to be an employee. Soliciting personally identifying information is considered phishing, and you can be permabanned from the sub and possibly from Reddit. This sub DOES NOT VERIFY Altice/Optimum employees except for the official social media account. You may also contact u/ItsOptimum.įor a list of helpful threads please check the sidebar on /r/optimum. If you want a response from the company it is best to contact Customer Support. This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service!ĭisclaimer: This subreddit is not affiliated with Optimum or Altice USA in any way.
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